Shortcuts to many programs are missing or are blank. Below you can find work arounds for some of the programs

Most programs can now be found in the start menu - open the start menu and start typing the name of the program. Shortcuts on the desktop is still missing.

To create a new shortcut in the task list (the list with with program icons, start menu, clock etc.) right click on the program in the Start menu and select More -> Pin to taskbar.

Solutions for some of the programs

Chrome: search for Chrome in the start menu or in the search field next to it. Write Chrome and the program will appear. If that does not work you can open Explorer and go to C:\Program Files\Google\Chrome\Application\chrome.exe

Office: use the web versions via or find the file you want to work with and doubble click on it

Mail: Use the web mail via or in your phone

Agresso: open Explorer and go to C:\Program Files (x86)\AgressoProd\Bin\Agresso.exe

VPN / Cisco: Open Explorer and go to C:\Program Files (x86)\Cisco\Cisco AnyConnect Secure Mobility Client. The file you should doubble click on is vpnui.exe

This is not a virus or malware. It is a bug in Microsoft and they are working on solving it.

Contact IT Helpdesk if you still have any problems