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User Research 7,5 Credits

Course Contents

The course introduces the students to user research concepts, methods and techniques as they are used throughout the design process to identify needs, behavioral patterns, and functionalities. It provides students with a basic understanding of the differences between interviews and surveys, cultural probes and ethnography, behavioral or attitudinal approaches, qualitative and quantitative methodologies, and practically illustrates how to turn user research results into communicable synthetic deliverables such as personas or user journeys.
The course also stresses the importance of culture and context in the practice of user research.


The course includes the following parts:
- application of user research concepts and methodologies to real-world projects
- creation of deliverables such as personas, storyboards, and user journeys based on user research
- conducting user research in the context of team work and collaborative projects
- establishing useful and realistic research goals and objectives
- preparation of reports and present results of user research to stakeholders.

Prerequisites

General entry requirements and Mathematics 2a or 2b or 2c and English 6. Or: Mathematics B and English B

Level of Education: Undergraduate
Course code/Ladok code: TABG17
The course is conducted at: School of Engineering

Upcoming course occasions

Type of course
Program
Study type
Campus
Semester
Autumn 2019: Aug 19 - Oct 20
Rate of Study
100%
Language
English
Location
Jönköping
Time
Day
Course coordinator
Bruce Ferwerda
Examiner
Bruce Ferwerda
Tuition fees do NOT apply for EU/EEA citizens or exchange students
16253kr
Syllabus
HTML  PDF
Application code
HJ-T9322

Content updated 2018-03-23

Education
Content updated 2015-06-24
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