User Research 7,5 Credits
Course ContentsThe course introduces the students to user research concepts, methods and techniques as they are used throughout the design process to identify needs, behavioral patterns, and functionalities. It provides students with a basic understanding of the differences between interviews and surveys, cultural probes and ethnography, behavioral or attitudinal approaches, qualitative and quantitative methodologies, and practically illustrates how to turn user research results into communicable synthetic deliverables such as personas or user journeys.
The course also stresses the importance of culture and context in the practice of user research.
The course includes the following parts:
- application of user research concepts and methodologies to real-world projects
- creation of deliverables such as personas, storyboards, and user journeys based on user research
- conducting user research in the context of team work and collaborative projects
- establishing useful and realistic research goals and objectives
- preparation of reports and present results of user research to stakeholders.
PrerequisitesGeneral entry requirements and Mathematics 2a or 2b or 2c and English 6. Or: Mathematics B and English B
Level of Education: Undergraduate
Course code/Ladok code: TABG17
The course is conducted at: School of Engineering
Previous and ongoing course occasions
Type of courseProgram
SemesterAutumn 2020: Aug 17 - Oct 18
Rate of Study100%
Course coordinatorBruce Ferwerda
Tuition fees do NOT apply for EU/EEA citizens or exchange students16253kr