Cancel your exchange
If for some reason you need to cancel your exchange, you must inform both the international office and the accommodation office.
Please contact the international office via our case management system: Purple button to the right "Contact International Office", choose case type “incoming”.
You will also need to cancel your accommodation by sending an e-mail to the accommodation office at accommodation@ju.se Please be aware that if the cancellation is too close to the start of the semester and you have already applied for accommodation through JU and registered your arrival, you may still need to pay a cancellation fee (up to 3 months rent) for the accommodation.
Contact us via the links below or visit us during the drop in online or at Service Center on campus
Open hours during Summer holidays:
We will be available via the Case system all summer, but as there are limited staff working during the summer, an answer may take longer than normal.
Drop-in will open again on Thursday 15 August, online drop-in at 11.30 - 12.30.
Introduction week for all new exchange students starts on 19 August. More information about the intro week schedule can be found here: www.ju.se/newstudent
External link, opens in new window.
Weekly Drop-in (closed until 15 August)
At Service Center : Mondays and Wednesdays, 11:30 - 12:30
Drop-in online: Thursdays, 11.30-12.30
Send us a case
Outgoing Students: Choose "Outgoing Exchange"
Incoming Students: Choose "Incoming Exchange"