Content updated 2022-04-09

Cancel your exchange

If for some reason you need to cancel your exchange, you must inform both the international office and the accommodation office.

Please contact the international office via our case management system: Purple button to the right "Contact International Office", choose case type “incoming”.

You will also need to cancel your accommodation by sending an e-mail to the accommodation office at Please be aware that if the cancellation is too close to the start of the semester and you have already applied for accommodation through JU and registered your arrival, you may still need to pay a cancellation fee (up to 3 months rent) for the accommodation.

Contact us via the links below with your questions or to book a meeting

Online Drop-In

Mondays, Tuesdays, Thursdays and Fridays
12:00 - 13:00 Online

***DROP-IN closed for the summer between 22 June and 14 August***

Available all summer via the case system, but service is limited.

Send us a case

Outgoing Students: Choose "Outgoing Exchange"

Incoming Students: Choose "Incoming Exchange"

Cookie settings