Content updated 2022-04-09

Cancel your exchange

If for some reason you need to cancel your exchange, you must inform both the international office and the accommodation office.

Please contact the international office via our case management system: Purple button to the right "Contact International Office", choose case type “incoming”.

You will also need to cancel your accommodation by sending an e-mail to the accommodation office at Please be aware that if the cancellation is too close to the start of the semester and you have already applied for accommodation through JU and registered your arrival, you may still need to pay a cancellation fee (up to 3 months rent) for the accommodation.

Contact us via the links below or visit us during the drop in online or at Service Center on campus


International Office is closed 6 June due to the Swedish National Day!

Open hours during Summer holidays:

The last drop-in for the semester is Thursday 13 June.

We will be available via the Case sytem all summer, but as there are limited staff working during the summer, an answer may take longer than normal.

Drop-in will open again on Thursday 15 August, online drop-in at 11.30 - 12.30.

Introduction week for all new exchange students starts on 19 August. More information about the intro week schedule can be found here: External link, opens in new window.

Weekly Drop-in

At Service Center : Mondays and Wednesdays, 11:30 - 12:30

Drop-in online: Thursdays, 11.30-12.30

Send us a case

Outgoing Students: Choose "Outgoing Exchange"

Incoming Students: Choose "Incoming Exchange"