Cancel your exchange
If for some reason you need to cancel your exchange, you must inform both the international office and the accommodation office.
Please contact the international office via our case management system: Purple button to the right "Contact International Office", choose case type “incoming”.
You will also need to cancel your accommodation by sending an e-mail to the accommodation office at accommodation@ju.se Please be aware that if the cancellation is too close to the start of the semester and you have already applied for accommodation through JU and registered your arrival, you may still need to pay a cancellation fee (up to 3 months rent) for the accommodation.
Contact us via the links below or visit us during the drop in online or at Service Center on campus
EXTRA Drop-in during December:
20 Dec 11.30 - 12.30 @Service Center
Holiday season
Drop-in will be closed between 23 December - 8 January.
We will still be available during this time via the case system, However, please note that response times may be longer than usual due to reduced staffing.
Weekly Drop-in from 8 January
At Service Center : Mondays and Wednesdays, 11:30 - 12:30
Drop-in online: Thursdays, 11.30-12.30
Send us a case
Outgoing Students: Choose "Outgoing Exchange"
Incoming Students: Choose "Incoming Exchange"